Together we have well over 40 years of technical experience and most importantly is we love to make things work! We are here to serve you with ongoing personalized support! We are always here for YOU!
How long does it take to do a test?
Once you get the test strip inserted into the Finecare Vet the incubation time is 15 min to results.
Will I have to replace lamps?
No! The light source is internal and never needs replacing. LED technology is inherently very reliable due in part to the very low level of power need to illuminate it. Also if you have any kind of question or problem we offer you total technical support WHEN YOU NEED IT!
Is the Finecare Vet Accurate?
We get this question all the time! The quick answer is YES. What we find when talking to folks that call us with this question is that the real question they are asking is - "Will the Finecare give me results that will accurately tell me when the best time to breed or inseminate?" That, in fact, is the real question. The answer to that question is also an emphatic YES. SEE the next question for more details.
Will the Finecare Vet give me the same results as my remote testing lab?
YES and NO. Let me explain! What most folks do not know is that all progesterone testing systems in vet labs, Immulite 1000, Mini Vidas, and many other systems will run the same Progesterone sample and come up with very different results. THIS IS EXPECTED! Is this a problem? NO, and here is why.
Some systems are florescent some are chemiluminescence and others use a photometer. The method of measurement (and the reagents) are very different hence we get different numbers on the same sample running on the two types of analyzers.
Example: if you go to your vet and they are running the veterinarian's preferred system then you have your test run on a Mini Vidas you will see very different results that may cause you to get your timing solutions wrong if you don't adjust for the method differences. This is very easily done with no pain or effort. We have you covered with the full color timing chart included in PDF form here on this page ready for download and we also send one with the FInecare when it ships to you.
Use the Timing Chart to time your breeding. That is all you will need. Do not compare your results to your vet unless they have a Finecare vet they will not match. The timing chart has been set up after extensive testing.
How does CanineP4 support the Finecare Vet year warranty?
CanineP4.com is a service company that supports every aspect of the Finecare Vet with direct customer service from our engineers. We are the original Wondfocare support engineer team for the first two years of the Finecare Vet's introduction to the US market! We are the guys that taught the nation all things Finecare! We are here for you!
It's really simple! If you have a problem (not very likely considering the reliability our testing proves) we have the expertise to troubleshoot you in just a few minutes and either solve your problem or replace your system. So easy So fast! No other company can do that!
Your 1-year warranty is a replacement warranty. So after one of our engineers consults with you over the phone or online and determines that your system is not functional we simply ship you a replacement unit and you ship yours back to us. So simple!
Do I need to calibrate my Finecare Vet?
NO. The Finecare Vet test kits come with a calibration chip. All you need do is insert the Calibration chip in the slot, and run the test. In some cases, you may need to press the " read" button.
Pipetting your sample is one of the most important steps of your testing process. Take a look it's easy just a couple of steps and you will have great results.
The process of running a Progesterone test on your Finecare Vet analyzer is all in the comprehensive video below. If you have questions just email us at support@K9P4GO.com
Here is a short video to help you understand how important it is to use the timing chart and just how easy it is to read. CanineP4.com provides these timing charts to you. Caninep4.com also does lot to lot testing on all finecare test kit lots that are sold in the US market to ensure ongoing quality in your testing. No one knows the Finecare Vet like we do! We have been with the Finecare Vet since the start!
Download the timing chart below to use with your Finecare Vet. This timing chart has been designed to give you the correct timing in your breeding process based on your testing results. It is important to remember that the Finecare will not match your vet's analyzer in most cases since they are likely using another analyzer and all analyzers will read in different ranges. Download the chart below and use it to determine your timing.
IMPORTANT NOTICE! The chart below can be used for all lots listed. Timing chart is for lots I40214301, I40214302, I40214303, I40214305AD, I4021320A,I40214A07,I4021430A AD, I40214306 AD40214308AD, I40214309AD, I40215105AD,I4021510CAD, I40215106AD, I4021510C, I4021510E, I40215107, I4021430B AD, I4021430D AD, I4021430D AD, I4021430E AD, I40215302 AD, I40215307 AD, I40215306 AD, I40215205, I40215305, I40215401 AD, I40215308 AD, I4021530E AD, I4021530A AD